Read: The War of Art by Steven Pressfield

This is a review of The War of Art: Break Through the Blocks and Win Your Inner Creative Battles by Steven Pressfield.

I’ll be honest, this has been sitting in my reading pile for months now. I saw it referenced in an article by Tim Ferris when he was talking about ‘Tribe of Mentors’.  I thought it sounded interesting and bought it on impulse. When it arrived, I thought it looked a little ‘light’ on practicalities for me and held back.

War of ArtAfter a couple of focused business books recently, I decided to give this a try this weekend – and finished it in two sittings.  It is a beautifully precise book, with an economy of language – but it is also engrossing and enjoyable.

The War of Art describes the internal obstacles that inhibit success, collecting them together in a tangible, palpable collective which Pressfield describes as ‘resistance’.  It’s an unseen, malevolent force that blocks so many people from achieving their true potential.

By identifying ‘resistance’, the author also helps shape the attitude and form that the reader needs to adopt, in order to go to battle. By assuming the position of a ‘professional’, he sets you up for the fight.

Fortunately, the professional is not alone in this war with resistance, in the third part of the book we read about the supportive forces we can summon to overcome our adversary.

The book is written as a set of ideas, short paragraphs or vignettes that give an incredible insight into the human psyche.  At turns, the book is practical and helpful and then turns more romantic – summoning muses and angels to help the struggling reader.

The War of Art doesn’t just apply to artists and creators, but to anyone who feels resistance to anything. Resistance to moving on from the past, resistance to healing issues, resistance to moving onwards and upwards in any field.  By defining the challenge and providing inspiration for the battle this book offers an eye=opening approach to the next steps.

I highly recommend The War of Art to anyone who is looking for insight into human psychology and motivation.

 

Seen : Lady Bird

This is a review of Lady Bird, a film starring Saoirse Riordan and Laurie Metcalf. 

Christine ‘Lady Bird’ McPherson attends a Catholic high school in the ‘mid-west of California’, East Sacramento.

The story, is of Christine’s journey through the last year of high school, as she explores her (sometimes lofty) goals of attending an East-Coast college. Alongside college, there are boys and friends and coming-of-age.  Like other teenage girls, she endures a difficult relationship with her mother, played by the excellent Laurie Metcalf.

Lady Bird

Lady Bird is the directorial debut of Greta Gerwig who wrote the screenplay, with a wonderfully efficient touch – there are few wasted words in the script and the remaining cast are excellent.

For me, the star turn is Saoirse Riordan, who plays Lady Bird perfectly.  She manages the conflict between confidence and teenage angst perfectly and switches between emotions seamlessly.  Riordan has multiple nominations for awards this season, and I see no reason why she shouldn’t be recognised.

I loved Lady Bird, a quiet, thoughtful screenplay which is nicely directed and well acted.

Overall. 8/10. IMDb

Working Out Loud – joining a circle

Earlier this week I posted a review of Working Out Loud: For a better career and life, a book I have found really useful as a guide to working more deliberately towards goals I want to achieve and building stronger relationships and networks.

One of the key ‘go-dos’ in the book is to practice the ideas from the book with a few like-minded individuals in what is called a Working Out Loud Circle.
Working Out Loud fundamentalsToday (19th Jan), I’ll start that journey, meeting for one hour per week with 4 other professionals who have recently finished Working Out Loud and are looking to practice what they have learned.

We’ve assembled through the Working Out Loud Facebook page, connected via Slack and will be meeting over video conference every Friday for the next 12 weeks, with a programme designed to get us practising the ideas to help us build Better Relationships.

I’m hoping that we’ll hold each other accountable, and give each other feedback about what works, and what doesn’t so we can fine-tune our Working Out Loud.

I’m going to capture my key learnings from this exercise here – and hopefully connect to my fellow #wol circle members through my writing here.

 

 

Open Banking – Security & Privacy

Open Banking has the potential to deliver huge benefits for the consumer. However, from the press coverage so far this week, customers still have concerns about how their data is handled.

The idea that banks will open their precious data streams, using a standardised set of API’s has the opportunity to deliver big gains.  From new services to improved customer experience, the increased transparency will open up options that could revolutionise the way we bank.

The Open Banking changes made last week are only the beginning, over  the next two years credit cards, savings accounts and more will be added, opening up a world of opportunity for providers and customers alike.

With this new technology comes uncertainty that banks will need to help customers overcome if they are to build trust in new services.

What’s an API?

Open Banking is delivered through the implementation of API’s (Application Programming Interfaces) – which are an intelligent connection between systems that allow for a flow of data.

API’s are not new. They’ve been around for many years and allow us to connect our desktop and mobile banking applications to our accounts, facilitating the secure and private transfer of transactions to where we need them to be.

What Open Banking has done, is standardise the presentation of these API’s so that  (when we allow them to) bank systems can talk to other systems.

So, is my account now open for everyone to see?

Banks traditionally have been responsible for making sure your account stays secure and private, and fundamentally nothing has changed here.   In fact, it’s largely within the banks’ interest to keep that data to themselves, that’s why it has traditionally been tricky to change bank accounts.

Under Open Banking, whilst the method of moving data is standardised this DOES NOT mean there is a free-for-all with information.  Any institutions that require access to your data to deliver a service, will still require YOUR permission for that to happen.

The rules are fairly clear:

  • Any new bank or payment provider that uses Open Banking will be regulated by the financial services regulator in their country of origin,/

Financial Conduct Authority - Open Banking

  • Customers in the UK will be able to find out if organisations are regulated on the FCA website, so any provider of Open Banking services will need to be enrolled with the FCA and have that logo displayed on their site.
  • Open Banking providers are not permitted to take any action on any account with the explicit consent of the account holder.

You can search the Financial Conduct Authority register here. I did a quick search for the app-based Monzo bank that I use, and this is what the register displays:

FCA Register - Monzo - Open Banking

So, its clear from my search that Monzo is authorised – ‘a firm that is given permission to provide regulated products and services’.

However, because I Monzo never connects to my main bank account, I’ve never had to explicitly give permission. If I wanted that to happen (for instance, if Monza introduced a service to display my Santander balance or transactions and I wanted to use that), I would need to explicitly give permission. At that point, I’d recheck that both providers were FCA registered. 

So, Open Banking is safe?

As with any online service, some basic common sense is recommended to ensure your security and privacy, here are some simple rules to remember:

  1. Never give out your online banking password or access codes over the phone or in an email. No bank will ever ask you for a password or PIN number.
  2. Keep your anti-virus and malware software up to date.
  3. Avoid shared computers and networks for online banking.
  4. Protect your password and make them strong.
  5. Know what you are downloading – if it’s a new app that claims to help you save money with your bank account – check on the FCA website and be satisfied that the provider is authorised.

Overall, Open Banking presents no further risks than online banking did until now.

If you don’t give permission, then your banking data stays as secure as it was before the legislation was introduced.   You might miss out on some of the benefits, but you should stay safe in the knowledge that your information is secure.

 

 

Seen – Three Billboards outside Ebbing, Missouri

This is a review of Three Billboards Outside Ebbing, Missouri. A film starring Frances McDonagh and Woody Harrelson. 

I’ve been to Missouri. A long time ago I visited the state, and I still think the bit I visited was more modern than the fictional town of Ebbing which is the setting for this film.

three billboards

Mildred Hayes (played perfectly by Frances McDormand) is searching for justice for a daughter who was the victim of a hideous crime.  Believing that the local police Chief, Willoughby (Woody Harrelson) is dragging his feet with the investigation, Mildred leases three billboards at the edge of town to call attention to the inaction.

What follows is a chain reaction that twists through the darkest turns of grief. Ebbings various residents are both cruel and funny in turn, and tragedy is never far enough from incandescent rage.

From the all-American family man Willoughby to the bum-cop Dixon, played by Sam Rockwell, explosive emotions lurk beneath almost comedic surfaces. France McDormand is fantastic, her anger only giving way to tender scenes when she encounters the spirit of her daughter during a quiet moment.

There is a sense of a Western in much of this film, with many of the big scenes overlooking a modern main-street. Violence is never far away, but never disproportionate to the gravity of the original crime committed.

Three Billboards has been nominated for a raft of awards this season, and rightly so.   Multiple Golden Globes and BAFTA nominations are in the bag, and I fully expect to see this highly rated at the Oscars.

Three Billboards Outside Ebbing Missouri is a melancholic film, but there is very dark humour which made me laugh out loud a number of times, and the script is excellent.  The sadness of a mother who has lost her daughter is not assuaged, and McDonagh delivers a great performance as the hero of the piece.

Overall. 10/10. IMDb

 

 

Read – Working Out Loud : For a Better Career and Life

This is a review of Working Out Loud : For a Better Career and Life by John Stepper.

I’ve been interested in the concept of Working Out Loud for some time, having heard it mentioned across various blogs and twitter feeds. It aligns closely with having a Growth Mindset (which Stepper references). In order to have a Growth Mindset, we need to disavow the fear that stops us Working Out Loud. By fostering generosity and strong connections with one another, we can build a more collaborative approach to work.

Working Out LoudWorking Out Loud is a useful and well-written guidebook for anyone who wants to improve their personal brand by making their work and themselves visible.

Following the programme laid out by Stepper, its easy to see how you can ‘Build Better Relationships’ which can enhance your career and life in general.

The author starts with three key questions:

1. What am I trying to accomplish?
2. Who can help me with that goal?
3. How can I contribute to them to deepen our relationship?

By answering these questions, the reader can establish a sense of purpose, which the remainder of the book helps support.

There are five elements to Working Out Loud:

  • Purposeful Discovery
  • Relationships
  • Generosity
  • Visible Work
  • Growth Mindset

The book guides the reader through each of these principles with some background to the benefits, and some practical guidance to establish the right course. Towards the end of the book, Stepper talks at length about ‘Working Out Loud’ circles, which are a way of bringing the learnings from the book to life, by connecting with other readers who share your goals.

I really enjoyed the pace and the structure of this book which combined some high level concepts with some actionable processes to get started. At the end of each chapter there were clearly documented takeaways, alongside some ‘do this now’ sections which ranged from a few minutes. These steps were a key to getting started, and generating momentum rather than just reading a dry text book.

I’d highly recommend Working Out Loud to anyone that was embarking on a programme of personal branding, or wants to build stronger relationships in their career. By following the guidelines in the book, I could easily see a movement of people demonstrating real personal growth.

Seen : My Next Guest Needs No Introduction with David Letterman

This is a review of My Next Guest needs no introduction with David Letterman on Netflix. 

Let’s deal with the things that are still the same. The trousers are still too short, although the socks don’t seem to be white anymore.

That’s it. Everything else is different. A new set, no band, no desk, no pencils, no gimmicks. The beard.

One guest.

Letterman is back. In a new Netflix series, the former Late Show host takes a more thoughtful, deliberate approach to the chat show by inviting just one guest per week to appear.

In the first episode, the guest is a big one. The rush of applause when David Letterman announces the “44th President of the United States, Barack Obama”, is astounding. There is a suggestion that most of the audience doesn’t know who the guest is before the announcement, which is a nice touch, and after a short intro the two sit facing each other and start to catch up like old friends.

Letterman ObamaBoth Obama and Letterman share the recent experience of being out of work, but it’s clear that the former President has enjoyed his time off. He has profited from an extended break with his family, before getting down to the serious business of being an elder statesman. He talks at length about his childhood, the civil rights movement that inspired him to be involved in politics and more.

Cut into the interview are some short film segments, which were enjoyable and informative and showed a side of Letterman I like and added some context to the discussion.

Obama and Letterman largely skip mentioning the current President by name, but during the filmed segments with Congressman John Lewis, there is some more direct commentary on the current administration.

I like this new format for David Letterman, the Late Night format of jokes, skits and short interviews is OK – but it’s really good to see a more ‘long form’ interview with someone that can pull decent guests who are prepared to speak in depth.

There are six episodes in this new season, over the next months we’ll see George Clooney, Malala Yousafzai, Jay-Z, Tina Fey, and Howard Stern follow Obama onto the stage.

Overall. This Episode. 10/10. Netflix.

Read : Hooked – How to build habit-forming products

This is a review of Hooked – How to build habit-forming products by Nir Eyal which details the techniques and science behind how companies create products that people cannot put down.

Hooked - Nir EyalRecently I read spent time reading about the macro view of the business I am involved in, reading Platform Revolution (my review here).

For my next read, I wanted to zoom into the ‘value unit’, the individual nugget that fuels the network effect, and understand what makes some products world-beating.

Eyal explains how products are addictive, with a simple four-step model:

  • Trigger -What internal trigger is the product addressing or what external trigger gets the user to the product?
  • Action – What is the simplest behaviour in anticipation of reward?
  • Reward – Is the reward fulfilling, yet leaves the user wanting more?
  • Investment – What ‘bit of work’ is done to increase the likelihood of returning?

For each stage of the model, there is an explanation of the science behind with some real-world examples of how these are implemented in products we all know.

The great news is that the science is simply explained, and not too academic – and at the end of the chapters there is a list of key takeaways coupled with some practical actions you can take to help the design of your product.

Later in the book, there is a chapter that deals with the ethical concerns of building an addictive product and an excellent case study of how to apply the theory in a real-world situation.

Hooked is concise enough that it can be read in a couple of days, but comprehensive enough that you can walk away with a clear understanding of how products become addictive, and how you can design products that people cannot put down.

I’d highly recommend Hooked to anyone that is looking to increase customer engagement with their product.

If you want a short intro to the content of the book – this video is a great primer:

Open Banking : Whats in it for customers?

The way that we bank will change radically this weekend, but few consumers in the UK understand the impact of Open Banking, and how it will transform their personal finances.

From today (13th Jan),  banks will be able (with permission) to open up their archives of spending data to licensed financial services providers.  From technology providers to retailers, a whole new set of data will provide information on how & where we spend our money.

The new rules aim to bring more competition into the banking marketplace, and we have already seen the emergence of new players who are radically changing how we bank.

But what is really in Open Banking for us?

At the very least, customers should expect easier access to their information.  Using one banking app to see information from accounts at multiple banks is one opportunity, assuming you’ve opted in to share that data.

Yolt - Open BankingI expect to see a raft of apps that will tap into that freedom of information, like Yolt, Plum and Bean – these platforms will allow you to aggregate your balances from multiple accounts (Current, Savings and Credit Cards) into one screen.

The promise is that these apps will help you save money, with providers using the data you share to offer you the best services and the lowest cost.

In the last few years, we have seen new banks emerging, ready to tackle the technology and societal needs of customers more seriously.  These new providers have been agile enough to steal a march, particularly with younger customers.

Monzo Logo - Open BankingA new breed of banks that run as apps on your phone e.g. Monzo, Revolut and Starling,  offer new features in packages that suit a mobile-first world.   These modern banks will be the first to offer revolutionary services in the banking field.  For example, Revolut already offers the ability to buy and sell Cryptocurrencies directly from the app, next to a current account.

These new providers will be different to traditional banks, offering advice and guidance on the most suitable products, and we should expect to see technology take a lead here with machine learning and AI providing new insights and methods for managing money.

Financial Services Authority - Open BankingAll of these apps will need to be licensed by the Financial Services Authority, meaning that consumers can feel safe knowing that their data is handled appropriately.

Open Banking should also allow for easier switching of accounts, meaning consumers can hunt around for the best deals without the challenges of moving an account from one provider to another.

Open Banking improves Customer Experience

Ultimately, the consumer stands to gain from Open Banking.  The build of new apps and services will open up new choices for customers.  Increased transparency and competition will create a new standard for customer experience.

Provided consumers exercise some due diligence in ensuring that services are covered by the FSA, then there is only upside.