I've been a manager for nearly 30 years.

Here are some of the best tips I've picked up along the way.

  1. Being a manager is about serving your team, not wielding power.
  2. Set clear expectations early to avoid confusion.
  3. Get comfortable with giving and receiving feedback.  
  4. Celebrate team successes, no matter the size.
  5. Be decisive, be ready to explain your decisions.
  6. You will make mistakes; consider them as learning opportunities.
  7. Listen more than you speak; it builds respect and understanding.
  8. Trust your team, but verify results.
  9. Prioritise your team's development and well-being.
  10. Adapt your leadership style to each team member. Learn situational leadership.
  11. Be approachable; optimism can change the dynamics of any interaction and a smile sets the stage.
  12. Communicate goals and changes clearly and promptly.
  13. Encourage collaboration and teamwork.
  14. Keep meetings focused and productive.
  15. Manage time effectively, both for you and your team.
  16. Stay professional. Even in stressful situations. 
  17. Foster a positive, inclusive work environment.
  18. Be honest and transparent in your actions.
  19. Be vulnerable. Seek feedback on your leadership, it's invaluable.
  20. Stay organised; it sets the tone for your team.
  21. Delegate tasks wisely and empower your team with agency to succeed.
  22. Balance firmness with empathy.
  23. Always be learning. Invest in your personal growth; leadership is a journey.
  24. Encourage innovation and creative problem-solving.
  25. Remember you carry a cannon.
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