1. Prepare thoroughly before meetings.
  2. Stay open to feedback.
  3. Follow up on discussions.
  4. Use visuals to explain.
  5. Keep emails brief, focused.
  6. Practice empathy in communication.
  7. Address conflicts directly, calmly.
  8. Practice active, respectful listening.
  9. Clarify roles and expectations.
  10. Summarise key points clearly.
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