1. Validate others' feelings.
  2. Be responsive to concerns.
  3. Create an inclusive atmosphere.
  4. Align messages with actions.
  5. Stay consistent with messaging.
  6. Prioritise clarity over quantity.
  7. Use feedback for improvement.
  8. Address issues constructively.
  9. Maintain professionalism always.
  10. End conversations on positives.
More Micro Stuff Here
Share this post