Blogging, journalling, general thoughts. If it's not on my newsletter, it's here.
It's that time of year again where I review my top 10 albums of the year, and try and come up with a top 10. This year has been rich with music for me, according to Spotify I have listened to over 50,000 minutes of music and...
I came across the beautiful Japanese concept of 'nemawashi' yesterday, which is an informal process of laying foundations for a proposed change or project. I guess we would call it 'socialising', or consider it gathering feedback to reduce the friction of the proposal. The word '...
I have spent this week feeling overwhelmed. Too many inputs, too many ideas, too many 'things'. I have exhausted all of my tactics, switching off distractions, knuckling down, caffeinating and relaxing. There are too many open loops. Then I remembered this quote: “Life punishes the vague wish, and...
Don't spend too much time on productivity tools and systems. Follow this simple rule - I’ve broken it into three steps for you. > Find the most important thing. Do it now. Repeat. It is really very simple. Stop making it complicated....
It's not difficult. Stop making it look difficult. You are kidding no-one. Understanding customer experience is not hard. Just put yourself in the shoes of your customer, and live the experience they get. Examine every step. Forensically. Do it multiple times, and make mistakes on purpose. Only by...
It's National Poetry Day in the UK, and Twitter [http://twitter.com/mattr]is full of posts tagged #nationalpoetryday , [https://twitter.com/search?q=%23NationalPoetryDay&src=tyah]its nice that for just one day more people are thinking about poetry. I only know two poems by heart,...